Question 1

What is Payment Collection?

Accepted Answer

Payment Collection is a Ruul service that enables freelancers to offer their clients a streamlined checkout experience, leading to the quick transformation of invoices into payments. This service is focused on efficiency and speed, ensuring that freelancers receive payments promptly, supported by a platform that handles 140 currencies and offers global coverage.

Question 2

How does Payment Collection work?

Accepted Answer

Payment Collection by Ruul starts with the freelancer issuing a business-friendly tax invoice as a payment request. The business client pays through a seamless checkout experience, after which Ruul handles the collection and necessary paperwork. After deducting its commission, Ruul initiates an instant payout, with freelancers typically receiving their payments via rapid bank transfers to their preferred account within 24 hours.

Question 3

Who can benefit from Payment Collection?

Accepted Answer

Payment Collection by Ruul is beneficial for freelancers and solo professionals who need a reliable and efficient way to collect payments from business clients. It's particularly helpful for those who work with international clients and need to manage transactions in multiple currencies.

Question 4

How soon can I receive my payment?

Accepted Answer

With Ruul's Payment Collection service, you can typically receive your payment within 24 hours after the client's payment arrives, ensuring a quick transfer to your preferred account and helping you maintain consistent cash flow.

Question 5

What fees are associated with the Payment Collection service?

Accepted Answer

Ruul's Payment Collection service charges a commission fee, which is a small percentage taken from each invoice processed. This fee structure allows for a pay-as-you-go approach, with no setup or monthly fees involved, enabling freelancers to use the service according to their invoicing needs. For detailed information on the fees associated with the Payment Collection service, please refer to our pricing page.

Question 6

What happens if a client disputes an invoice or refuses to pay?

Accepted Answer

If a client disputes an invoice or refuses to pay, Ruul can assist the freelancer by sending formal reminders to the client. However, Ruul does not offer mediation services or engage in legal actions. In such situations, the freelancer would handle the dispute resolution beyond Ruul's provided assistance.

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“Ruul offers a glitch-free, robust platform with a modern interface, maintained well for seamless invoicing over two years.”

Fenna Van Dijk

“Ruul allows me to work remotely without hassle, ensuring easy invoicing and payment, saving time for more important tasks.”

Carlos Del Moral Vilchez

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