Question 1

How is the commision rate determined?

Accepted Answer

The commission rate is determined through a comprehensive process that considers various factors. Key elements include the freelancer's location and business's location, their payment preferences, the chosen currency, and foreign exchange rates if there's a need to switch currencies.

Question 2

Are there any subscription or setup fees?

Accepted Answer

There are no subscription or setup fees associated with Ruul's services. The platform operates on a pay-as-you-go model, which means freelancers and businesses can use its services without worrying about any upfront costs, monthly charges, or maintenance fees.

Question 3

Is there pricing different for different currencies or countries?

Accepted Answer

Yes, Ruul's pricing varies by currency and country, as operational costs differ based on local financial regulations, banking fees, and exchange rates. These factors influence the commission rate for transactions, leading to different pricing in various regions to ensure compliance and efficiency.

Question 4

Are there any scenarios where additional commissions or fees apply?

Accepted Answer

Ruul maintains a policy of no hidden or additional commissions for the user, and absorbs all financial costs, ensuring no hidden or extra commissions, with a commitment to transparency and fairness. However, in cases of swift payments, correspondent banks may impose a small fee, even when the sender covers all transfer costs.

Question 5

Do you provide custom pricing for high-volume users?

Accepted Answer

Yes, Ruul may offer custom pricing for high-volume users. This tailored approach allows for more flexibility and cost-effectiveness for those with substantial transaction volumes, ensuring that their specific needs are adequately met.

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