Received an invoice from a contractor

What to do when a contractor sends you an invoice through Ruul — where to find it and how to pay it.

Updated June 23, 2026

When one of your contractors creates an invoice for their work and sends it to you through Ruul, you’ll be notified by email and can pay it directly — no need to create a new payment yourself.

How you receive the invoice

As soon as the contractor sends the invoice, you’ll get an email from Ruul with a secure payment link. The email includes the contractor’s name, the invoice amount and currency, and a button to pay.

Two ways to pay

Click the Pay button in the email. You’ll be asked to verify your email address, then directed to the payment screen. From there, you can complete the payment by bank transfer or card.

If your company information is incomplete, you’ll be prompted to fill out a short form. You can continue with payment immediately — you don’t need to wait for company verification to finish.

Pay from your dashboard

Log into your Business Dashboard and go to the Invoices tab. Invoices received from contractors appear here alongside any payments you’ve initiated yourself.

Find the invoice and click Pay to open the payment screen.

Completing the payment

From the payment screen, you choose bank transfer or credit card. For the full step-by-step guide on each method, see how to complete a payment.

After you pay

Once Ruul receives and verifies your payment, it processes the payout to your contractor — usually within one business day. The invoice status in your dashboard updates to Paid once the funds have been sent.

For the full overview of statuses and what they mean, see how to manage contractor payments.

Frequently asked questions

Where do I find the invoice my contractor sent me?

Check your email for a payment link from Ruul, or log into your business dashboard and go to the Invoices tab — received invoices appear there alongside any you created yourself.

Do I need to take any action when I receive an invoice?

Yes. The invoice stays unpaid until you complete the payment. Your contractor will not receive their payout until the invoice is paid.

What payment methods can I use?

Bank transfer or credit card. Bank transfer requires a corporate account and the invoice number in the transfer description. Credit card may not be available on the first invoice for new companies.

What happens after I pay?

Once Ruul receives and verifies your payment, it releases the payout to your contractor — usually within one business day.

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